Information Management Foundations
Welcome to the Information Management Foundations eLearning course. This course will familiarize you with the basics of information management, including an understanding of:
- What government information is;
- Your FOIPPA responsibilities; and
- Privacy awareness
Adventures in...
Records Management
The BC Energy Regulator (BCER) is the steward of a significant amount of government information, and we all have an important role in creating a culture of efficient and effective information management. This section provides guidance about information management obligations and best practices that are essential to the work of all BCER employees.
Upon completion of this topic, learners will be able to:
- Understand what government information is, and the value of records and data
- Describe the benefits of good record keeping practices
- Know their responsibilities to maintain evidence of business activities, transactions and decisions
- Recognize which records are transitory and the information schedules available for managing records
- Apply best practices around the management of records, including email
Privacy
What are our responsibilities as public servants when it comes to the personal information that we hold? This section provides principles and guidance that will help us treat personal information responsibly and lawfully.
Upon completion of this topic, learners will be able to:
- Understand what personal information is
- Apply privacy principles to the work of the BCER
- Know how to identify and respond to an information incident
- Find privacy resources such as the Privacy Impact Assessment template and Guideline
Access to Information
The Freedom of Information and Protection of Privacy Act (FOIPPA) provides individuals a right to access their own personal information held by public bodies, as well as general information about BCER operations, programs and services – with limited exceptions. This section describes the formal “FOI” process, as well as the proactive disclosure of government information outside of the FOI process.
Upon completion of this topic, learners will be able to:
- Recognize the obligations placed on public servants when responding to FOI requests
- Understand the roles and responsibilities of everyone involved in a FOI request
- Know how to perform an adequate search for records
- Differentiate between a FOI request and proactive disclosure
